Customer Satisfaction Guaranteed: We believe you’ll love our products, but if anything doesn’t go as planned, you’re covered by our 30-day money-back guarantee (up to $100). No stress — just email us at support@peptidecustom.com and we’ll take care of the rest!
Your full purchase amount will be refunded to your original payment method.
Returns & Exchanges
We accept returns within 30 days of your order date. Please email us at support@peptidecustom.com to begin the process.
Note: Due to safety and quality control, we cannot accept returns of products that are opened, altered, or require special storage (such as temperature-sensitive items).
Return Eligibility
- Incorrect Products: We will cover return shipping if you received the wrong item.
- Unsatisfactory Products: If you’re unhappy with your purchase, we will also cover return shipping.
- Missing Items: If part of your order is missing, we will make it right and cover return shipping if needed.
Return Process
- Email support@peptidecustom.com within 30 days of receiving your order.
- Include the reason for your return and attach clear pictures of the item(s).
- Our support team will review your request and let you know if your return is approved.
- If approved, you’ll receive return instructions via email.
Refund Process
After we receive and verify your return, your refund or exchange will be processed promptly.
Refunds are issued to the original payment method. If that is not available, an alternative secure method will be used.
Please note: We cannot accept returns for opened items under any circumstances.
Need Help?
If you have any questions or concerns, don’t hesitate to contact us. We’re here to help ensure you have a smooth, satisfying experience with every purchase.